DRAG

Client Management

Account Manager

The Role

Intro Video

Job Function & KPIs

Job Functions:

  • Serve as client’s primary point of contact with the agency
  • Review content strategy prior to presenting to client
  • Conduct discovery workshop to determine goals + needs
  • Sell retainers and projects for those clients 
  • Onboard clients once project is sold
  • Communicate with clients regularly to maintain alignment

Performance Will Be Measured By:

  • Number of bugs and errors identified post-launch.
  • Thoroughness in identifying design inconsistencies and functional errors.
  • Ability to meet project deadlines.
  • Effectiveness in communicating feedback to the team.
  • Improvements suggested to QA processes.

Required Skills & Experience

Required:

  • 2+ years of account management 
  • 2+ years of B2B sales experience
  • Deep knowledge of Copywriting, Brand Strategy, and Digital Marketing 
  • Deep knowledge of User Experience / User Journeys 

Helpful, but not required:

  • Knowledge of web accessibility standards.
  • Understanding of SEO best practices.
  • Slight knowledge of web development
  • Slight knowledge of design 

Compensation Structure

Full time, salaried + ascension and retention bonuses for your clients.

Total compensation will range from $5000-$8000 per month

Other Details

  • Must be a fluent English speaker.
  • Must be based in North, Central, or South America for optimal time zone alignment.
  • Self-motivated and detail-oriented, with a proactive approach to identifying and resolving issues.

Our Hiring Process

Standard
Application

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Skills Test or Paid
Trial Project

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Video Interview

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Contact Our  Hiring Team

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